Shipping policy

At VERONICA FOX, we want your shopping experience to be smooth, simple, and enjoyable. We carefully process every order and work with our fulfillment partners to deliver your items as efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and public holidays. During busy periods, processing may take slightly longer.

You will receive an order confirmation after your purchase.

Shipping Destinations

VERONICA FOX currently offers shipping to selected destinations, including the United States, Canada, and eligible European countries, subject to availability at checkout.

Available shipping destinations and rates are displayed during checkout.

Estimated Delivery Time

Estimated delivery times after dispatch are as follows:

United States: 5–11 business days
Canada: 5–11 business days
Europe: 5–11 business days

Delivery times are estimates and may vary depending on the destination, supplier, customs clearance, local postal services, and other circumstances beyond our control.

Order processing time is separate from shipping time. Orders are typically processed within 1–3 business days after payment confirmation. The estimated delivery period begins after the order has been processed and dispatched.

Shipping Costs

Shipping costs, if applicable, are displayed at checkout before you complete your purchase. Any free-shipping offer will be clearly indicated where applicable.

Order Tracking

When tracking information is available, it will be provided after your order has been dispatched. Tracking updates may take some time to appear.

Customs and Import Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Customers are responsible for any applicable charges unless otherwise stated at checkout or required by law.

Delays and Delivery Issues

Although we work with our fulfillment partners to deliver orders on time, delays may occur due to customs inspections, carrier disruptions, severe weather, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error, please contact us as soon as possible. We cannot guarantee that shipping details can be changed after an order has been processed.